How do I purchase?
You can browse our shop here. To purchase any of our resources, click the ‘Add to Cart’ button. When you are ready to checkout, click on your cart and follow the checkout prompts. Our resources can also be purchased on Teachers Pay Teachers.
How will I receive my resource?
All the resources in this store are digital downloads for your convenience. No physical items are sent. After checkout, you will be provided with a link to download your purchased resources.
How do I access my past purchases?
You receive lifetime access to all the resources you purchase. All your past purchases can be accessed here in the ‘Downloads’ section. You will need to login to access your past purchases.
How do I purchase licenses for multiple teachers?
If you require extra licenses for multiple teachers or a school district, please contact us at [email protected]
Which payment methods can I use?
We accept all major credit cards and PayPal.
Your prices are in US dollars. What if I am paying in a different currency?
If your home currency is not in US dollars, you can still make purchases from our store. In most cases, your bank will automatically convert your home currency to US dollars at checkout. Depending on your bank’s policies, conversion fees may be charged.
Are your resources curriculum aligned?
All our resources are aligned to the Common Core Curriculum.
Can I use your resources on OutSchool?
I can’t open the resource I purchased. What do I do?
Most of the resources in our store are delivered to you in a ZIP folder. To ensure the resource opens correctly, here are some steps you need to follow:
- Ensure you have unzipped the folder prior to opening the file. If you attempt to open a file while it is still in a zipped folder, you may receive an error message. Alternatively, you can copy the individual file and paste it onto another location on your computer before attempting to open the resource.
- Ensure you are opening the resource in the appropriate program. Most of our resources are designed to be opened with a PDF Reader such as Adobe Reader or with a presentation editor such as Microsoft PowerPoint.
Please reach out to us at [email protected] if the above steps have not worked, and we will help you troubleshoot the error.
Which program do I use to open the resource?
Most of our resources are designed to be opened with a PDF Reader such as Adobe Reader or with a presentation editor such as Microsoft PowerPoint. You can download a free version of Adobe Reader here.
My resource is not printing correctly. How do I fix this?
All of our resources are test-printed prior to upload, so when there is a printing error, it is usually due to a miscommunication with an individual printer or due to security blocks on a network. Fortunately, there are usually easy solutions to this. Please find troubleshooting instructions below:
*To ensure the file prints perfectly, we recommend using Adobe Reader which is a free program you can download here.
1. Open the PDF file with Adobe Reader
2. Choose File–>Print
3. Click on “Advanced”
You’ll come to a new window
4. Check the “Print as Image” box and click OK.
5. Click the Print button.
This should cover all potential issues. Please reach out to us at [email protected] if you require further assistance.
How do I login to my account?
You can login to you account using this link here.
How do I change my password?
Once you login to your account, you can change your password in the ‘Account Details’ section, which you can access here.
I forgot my password. What do I do?
You can reset your password by clicking this link and selecting ‘Lost Password’ under the login button. A reset link will be emailed to you.
How do I access my Wish List?
You can view your Wish List here.
Do you offer refunds?
Due to the digital nature of our resources, all purchases are final. We do not offer refunds or exchanges. Previews and descriptions are provided for each product. If you require additional information before purchasing, please contact us at [email protected] and we can send you further details. You can view our refund policy here.
I purchased an individual resource, but now I want to buy the bundle. What do I do?
If you have purchased an individual item and would like to purchase the bundle instead, please contact us at [email protected] and we can organize this for you.
How do I hear about your sales?
You can be notified of any sales we run by subscribing to our emails here, or following us on Instagram @myteachingpal
How do I subscribe to your emails?
You can subscribe to our emails by scrolling to the bottom of an email and clicking ‘unsubscribe’.
How do I contact you?